Jacksonville is a Medford Water wholesale customer and sits near the far end of the distribution system, which matters because disinfection byproducts keep forming as chlorinated water sits in pipes. Jacksonville's 2024 CCR reports HAA5 at 27.4 ppb, among the highest in Medford's service area.
The longer-term EWG profile shows TTHM at 21.7 ppb (144x the EWG guideline) (2024 CCR; EWG — Jacksonville). Both values are legal, but a whole-home catalytic carbon filter is the most direct way to cut them at every tap and shower.